Legal
Privacy policy
How Portalhorizon collects, uses, and retains personal information related to this site and our audit practice.
Data controller
Portalhorizon is the data controller for personal information collected through portalhorizon.click and during service enquiries. Contact: info@portalhorizon.click · +60 7 0000 3070 · Office 7, 34 Placeholder Street, Johor Bahru 00000.
Information we collect
- Contact form details — name, email, selected review type, and message content
- Correspondence — emails or call notes related to scoping an audit
- Technical logs — basic server or host logs that may include IP address and browser type
- Cookie preferences — your accept or reject choice stored locally in your browser
We do not ask clients to send raw listener identities. Audit work uses anonymised listening exports supplied by the client.
Purposes
We use personal information to respond to enquiries, prepare estimates, deliver contracted reviews, improve site reliability, and meet legal obligations.
Retention
Enquiry records are kept for up to 24 months after the last correspondence unless a longer period is required for an active engagement or legal claim. Engagement files are retained for seven years for accounting and professional records, then securely deleted or anonymised.
Sharing
We do not sell personal information. We may share data with hosting providers, email processors, or professional advisers who assist our practice under confidentiality obligations, and with authorities when required by Malaysian law.
International transfers
If a processor stores data outside Malaysia, we take reasonable steps to ensure appropriate safeguards consistent with applicable Malaysian privacy expectations and contractual protections.
Your rights
Subject to Malaysian law, you may request access, correction, or deletion of personal information we hold about you, or withdraw consent where processing is consent-based. Contact info@portalhorizon.click. We may need to verify your identity before acting.
Children
This site and our services are directed at professional adults in product, catalog, and related roles. We do not knowingly collect information from children.
Updates
We may revise this policy by updating this page. Significant changes will be reflected in the page content and date of publication where practical.